Description EU Operations Sustainability drives the decarbonization of Amazon's operational footprint across Europe, focusing on reducing environmental impact from transportation, buildings, and energy consumption. Working cross-functionally with EU Operations, WW Sustainability, engineering and procurement, the EU Ops Sustainability team translates Amazon's Climate Pledge commitments into actionable programs with measurable targets. The team navigates also the evolving European regulatory landscape to ensure compliance while identifying opportunities to accelerate decarbonization ahead of mandated timelines.EU Ops Sustainability is looking for a Sustainability Program Manager to support energy efficiency programs across all miles.

In this role, you will own strategic, tactical, and cross-functional projects and programs within the STEP organization to meet sustainability goals. You will be responsible for scoping and creating project plans, developing processes, coordinating and driving execution, and communicating progress to senior leadership. You will also have the opportunity to work with selected start-ups through the Amazon Sustainability Accelerator (ASA) - Climate Tech programme, helping to evaluate, pilot, and scale innovative sustainability technologies across Amazon's European fulfillment network.Key job responsibilities Manage full lifecycle complex cross-functional programs with considerable impact across multiple organizationsWork closely with partner teams and stakeholders in and outside of your organization to source, allocate, and coordinate resourcesBuild and own financial models including business cases,



Capital Appropriation Request (CAR) submissions, and discounted payback period (DPP) analysis to justify energy efficiency investments; Own reporting on the state of initiatives, measuring improvements and impact of changesNavigate the evolving European regulatory landscape - including EPBD (Energy Performance of Buildings Directive), Décret Tertiaire, and ISO * to ensure compliance and identify opportunities to accelerate decarbonization ahead of mandated timelinesWork autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisionsSolve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)Work with program managers, business leaders and executive team to communicate and impact critical business initiativesDevelop, implement, and govern Key Performance Metrics (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projectsSet-up mechanisms to audit and perform necessary course corrections where needed to meet business objectivesAbout the team EU STEP brings together Supply Chain, Network Design,



and Transportation Planning teams to improve end-to-end forecasting, network flow, planning, and execution.

It also brings together our teams from across the business focused on our Operational Excellence pillars - Amazon Customer Excellence Systems (ACES), Learning, Quality, Service, Sustainability and Reliability Maintenance Engineering (RME) Field teams. This integration strengthens operations and execution while driving quality improvements and enhanced customer experience across the entire value chain.Basic Qualifications - Bachelor's degree- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL- Experience in program or project management- Experience working cross functionally with tech and non-tech teams- Experience in defining and implementing process improvement initiatives using data and metrics- Experience defining program requirements and using data and metrics to determine improvementsPreferred Qualifications - Experience in driving end to end delivery, and communicating results to senior leadership- Experience leading process improvements- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization- Experience building processes, project management, and schedulesAmazon is an equal opportunities employer. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.

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📌 Sustainability Program Manager, Eu Ops Sustainability (Madrid)
🏢 Amazon
📍 Madrid