Experteer Overview

Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
As a Key Account Manager at Preply you will serve as the trusted advisor to a portfolio of enterprise clients, shaping tailored language-learning solutions that meet their goals. You will partner with HR and Lu0026amp;D leaders, drive engagement, track ROI, and identify expansion opportunities to deliver measurable impact. Your role sits at the center of cross-functional collaboration to ensure a smooth, value-driven experience for customers. This is a chance to help scale corporate language training globally while advancing customers’ strategic objectives.

Compensaciones / Incentivos
• Serve as main contact from contract to renewal for a portfolio of B2B clients
• Build relationships with HR and Lu0026D executives to align Preply solutions with organizational goals
• Monitor metrics (onboarding, activation, utilization, account health, CSAT/NPS, ROI) to drive engagement and identify expansion
• Provide data-driven insights to optimize learning programs
• Conduct regular business reviews to track progress and reinforce values




• Develop retention strategies to reduce churn and negotiate renewals/expansions
• Collaborate cross-functionally with Sales, CS Ops, Product, and Marketing to ensure a seamless customer experience

Responsabilidades
• 3+ years in B2B key account management (SaaS/tech preferred)
• Proven track record of owning renewal and expansion targets with full commercial ownership
• Fluent in English, Spanish and Italian
• Proficiency with CRM solutions, online platforms, Microsoft Office or Google Workspace, and xghoner AI tools (Claude, ChatGPT, Copilot, Gemini) in business context
• Excellent oral and written communication across all customer levels
• Empathy and relationship-building with customers
• Degree in business or related area with relevant experience

Requisitos principales
• monthly allowance for lessons on
• Learning u0026 Development budget and time off for self-development
• equity in compensation
• health insurance
• relocation package to join Preply Barcelona Hub
• mental health support platforms

📌 Key Account Manager (Barcelona)
🏢 Preply
📍 Barcelona