CloudKitchens helps restaurateurs around the world succeed in online food delivery
- our goal is to make food more affordable, higher quality and convenient for everyone. ¿We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they're in. We're changing the game for restaurateurs whether they're entrepreneurs opening their first restaurant all the way through to your favorite general quick-service restaurant chains.

What you'll do
As an Operations Manager at one or more Cloudkitchen facilities in Madrid, you will play a pivotal role in overseeing daily operations, ensuring facility maintenance, working to get prospective partners onboarded, and delivering exceptional customer support.
Customer Support and RetentionAssist in onboarding new restaurant partners, including being a subject matter expert when it comes to the permitting process for your respective facility / region.
Team ManagementLead and train a dedicated facility team, handling scheduling, training, and performance management.
Administrative & StrategicTrain with senior positions in support, data analytics, and reporting.




Participate in planning sessions with management and peers.
Review and report KPI metrics to facility management and contribute to goal setting.
Building Repair and MaintenancePerform general upkeep and handle minor repairs and maintenance; Health and Safety ComplianceEnsuring compliance with local health and safety regulations while maintaining the highest cleaning standards.
Monitor partner compliance with safety and health department protocols.
Ideally, you have come from a logistics, supply chain or eCommerce backgroundArticulately communicate in Spanish and English.
Ability to maintain a positive attitude and composure in a fast paced environmentAbility to problem solve independentlyStrategic and analytical mindsetHigh degree of integrity, autonomy and ownershipOpen availability and flexibilityDemand for online food delivery is growing really fast You'll be part of a team that helps restaurants succeed in online food delivery.
What else you need to knowThis role is based in our Madrid office location. xghoner That's why all of our office-based teams work onsite, five days a week. #

📌 Operations Manager, Facilities Management (España)
🏢 CloudKitchens
📍 España