We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist! Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At
Extia , our motto is “First who, then what”. We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work® France 2024-25 and
Great Place To Work® Europe
for the 7th consecutive year, we strongly believe that workplace well-being drives performance.
Key Job Details
Location:
Barcelona, Spain
Work Model:
Hybrid (1-2 days in office) Client Industry:
Financial Services & Insurance
Languages:
Fluent English required (French is a major plus) Your Mission
You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing
day-to-day campaign and journey operations (RUN) while supporting
business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B global activities.
What you will do daily
Operations & Execution:
Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
Incident Management & Troubleshooting:
Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
Business Analysis:
Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
Data Quality & Governance:
Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out),
and operational KPIs.
Business Enablement:
Create user guides, process documentation, and lead training sessions for regional business teams.
What we are looking for
Experience:
5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
Technical Mastery:
Strong, hands‑on experience with
Salesforce Marketing Cloud (SFMC) and
SQL
fundamentals for data query/segmentation.
International Background:
Experience working in general, multi‑brand, or multi‑country environments.
Key Skills:
Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language.
Why join Extia? At Extia, we firmly believe in our core principle: “First who, then what.” First the person, then the project.
Real Flexibility
– A work model adapted to your project and work-life balance
Personalized Training Plan
– We design your professional growth roadmap with you
Triple Support System
– A Coach, a Manager, and an HR Specialist always by your side
Competitive Benefits Package
– Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card
International Environment
– Over 3,000 colleagues across Europe and Canada
Great Place to Work
– A workplace culture built on proximity, transparency, and genuine support
Active Community & Events
– Team buildings, charity initiatives, tech meetups, and internal celebrations… We love connecting beyond work! Interested or know someone who would be a great fit?
[email protected]
📌 Senior Business Analyst (Barcelona)
🏢 Jobtome
📍 Barcelona