09 nov
|
Mercier Consultancy MD
|
Comunidad de Madrid
09 nov
Mercier Consultancy MD
Comunidad de Madrid
Norwegian Speaking Netflix Customer Experts About Mercier Consultancy Group Mercier Consultancy Group is a premier international recruitment and BPO firm, specializing in connecting top-tier talent with world-class organizations across Europe. We pride ourselves on delivering bespoke career solutions that bridge the gap between integral industry leaders and professionals seeking life-changing international opportunities. Job Overview We are currently scouting for exceptional individuals to join our team as Norwegian Speaking Netflix Customer Experts for a premier role based in Greece. If you are passionate about the streaming platforms industry and eager to leverage your language skills in a vibrant, international environment, this Norwegian Speaking Netflix Customer Experts position in Greece is the ideal career step for you.
Key Responsibilities
* Provide world-class support to subscribers of the world's leading streaming platform via chat, email, and phone
* Troubleshoot technical playback issues to ensure a seamless viewing experience for our global audience
* Assist users with account management, subscription inquiries, and billing questions with precision and empathy
* Represent the streaming brand with a professional tone, maintaining high standards of quality and service
* Act as a brand ambassador, helping users navigate the latest content features and platform updates
* Collaborate with international teams to share insights and improve customer satisfaction metrics
* Maintain accurate records of user interactions within our industry-specific CRM systems Requirements
* Native or fluent Norwegian (spoken and written) is mandatory for this role
* Valid EU passport or work permit for Greece
* Strong passion for the streaming platforms industry and modern entertainment technology
* Previous experience in customer service or tech support is highly valued but not essential
* Excellent communication skills and a customer-centric mindset
* Ability to work in a fast-paced environment and adapt to new software interfaces quickly Benefits
What We Offer
* Competitive Monthly Salary with a transparent performance-based structure
* Two extra salaries per year (13th and 14th month bonus)
* Monthly Performance Bonus to reward your dedication and excellence
* Fully Paid Relocation Package including flight tickets, transfer services, and initial hotel stay
* Comprehensive, fully paid training program to master your craft within the streaming sector
* Excellent health insurance benefits and a supportive corporate culture
* Ongoing career development opportunities within one of the top Norwegian-speaking jobs currently available in Europe Life in Greece Embracing one of our many jobs in Greece means enjoying a Mediterranean climate that offers sunshine for most of the year, providing a perfect backdrop to your professional journey. Life in Greece is renowned for its relaxed pace, rich history, and vibrant social culture, making it an ideal destination for those seeking a high quality of life outside of office hours. Beyond the professional benefits, relocating to Greece offers an unparalleled experience of world-famous cuisine, stunning coastal landscapes, and historical landmarks. When you pursue our Norwegian-speaking jobs in this beautiful country, you are not just getting a position—you are choosing a lifestyle that combines career growth with the unique charm of a sunny, European paradise. #J-18808-Ljbffr
📌 Norwegian Speaking Netflix Customer Experts (Comunidad de Madrid)
🏢 Mercier Consultancy MD
📍 Comunidad de Madrid