Customer Service Representative (L'Hospitalet de Llobregat)

Customer Service Representative (L'Hospitalet de Llobregat)

09 nov
|
Cross Border Talents
|
L'Hospitalet de Llobregat

09 nov

Cross Border Talents

L'Hospitalet de Llobregat

Ready for a new adventure in Lisbon?
Speak Spanish and English?
This could be your opportunity
Join an international customer support team representing a leading company in the medical device industry.
Build your professional experience in Portugal while enjoying the benefits of company-provided accommodation.
What We Offer
Free Accommodation:
Fully furnished shared apartment with your own private bedroom.
Utilities included
Monthly Compensation:
€1,** gross.
Health Insurance:
Coverage from your first day.
Paid Training:
Approximately 2 weeks of comprehensive training conducted in English.
International Experience:
Work in a multicultural environment in Lisbon, Portugal.
Employment Contract:
12-month fixed-term contract.
About the Role
As an Operations Customer Expert, you'll be the first point of contact for customers of a leading medical device company, helping them with their inquiries and ensuring a smooth customer experience.
Your responsibilities:
Provide customer support via phone, email,



and/or chat.
Assist with account management and billing-related inquiries.
Help customers troubleshoot technical issues.
Provide accurate information about products and services.
Maintain high customer satisfaction and service quality standards.
Requirements
Fluent in
Spanish (Castilian)
.
Good command of English (B2 level or above).
Comfortable using technology and digital platforms.
Strong communication and problem-solving skills.
Empathetic, adaptable, and detail-oriented.
Willing to relocate to Lisbon and work rotating shifts.
Job Details
Position:
Operations Customer Expert (Spanish)
Location:
On-site, Lisbon, Portugal
Working Hours:
40 hours per week
Schedule:
24/7 rotating shifts, Monday to Sunday
Days Off:
2 rotational days off per week
Contract:
12-month fixed-term contract
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📌 Customer Service Representative (L'Hospitalet de Llobregat)
🏢 Cross Border Talents
📍 L'Hospitalet de Llobregat

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