Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact. Founded in 2015, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. Join Perk as a key member of our Customer Care team for our Spend platform. Where you will play a pivotal role in delivering exceptional customer experiences. As a representative of Perk, you’ll help resolve a variety of inquiries, provide insightful support, and ensure every interaction contributes to our commitment to excellence. Perk Spend is Perk’s spend‑management platform, bringing employee expenses, supplier invoices and corporate card payments together in one place so finance teams can manage company spending alongside our Travel product In this role, you’ll collaborate with cross‑functional teams and learn our ever‑evolving product suite, helping customers navigate their needs while upholding our values of transparency, empathy, and efficiency. Answering and handling customer inquiries for our customers for our German speaking clients. Internally,



you’re the first point of contact for knowledge on the operational use of our software Experience in FinTech, financial or accounting software companies is a must have Experience providing technical support and troubleshooting technical issues directly with customers A background working in finance and or accounting is a strong plus Experience working towards KPIs across multiply channels such as phone, email and chat Fluency in English and German, additional languages are a plus Rest and recharge with our generous allocation of vacation days plus public holidays Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones Nurture your language skills with in real-life English, Spanish and Catalan lessons Let us help you move to one of our hubs with relocation support We can help with relocation if necessary. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work
- the invisible tasks that pull people away from the work only they can do
- so you can focus on relationships and outcomes. At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. xbhjioe For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.

📌 Customer Care Specialist (España)
🏢 Perk
📍 España