Act as the key technical point of contact for an assigned group of customers across Spain and Portugal (as well as supporting clients utilizing materials manufactured at the plant), ensuring the timely resolution of technical queries, process changes, qualifications, new product introductions, and claims management.

Key Responsibilities
Specialized Technical Customer Support: Provide timely technical support to assigned customers across the Spain and Portugal region, as well as supporting clients utilizing materials manufactured at the local plant.
Technical Management &

Qualifications:
Support customer discussions related to claims, process changes, qualifications, new product introductions (NPI), and any other technical requirements.
Key Technical Contact:



Serve as the primary technical liaison for an assigned group of customers and manage the timely resolution of all technical queries.
Cross-Functional Communication: Communicate effectively across all levels of the organization to ensure clear understanding and alignment on technical challenges, current/future demands, and customer claims.
Test Data Analysis & Technical Reporting: Accurately analyze test data, draw firm conclusions, propose next steps, and document findings in detailed technical reports supported by engineering reasoning and management consensus.

📌 technical support engineer. (España)
🏢 Randstad
📍 España