09 nov
|
The lemon Consulting
|
Barcelona
09 nov
The lemon Consulting
Barcelona
Location:
Remote / Hybrid Employment Type: Full-time
About the Role
We are seeking an Icelandic-speaking Customer Service Representative to deliver exceptional support for customers and partners. You will act as the primary point of contact, ensuring seamless travel and accommodation experiences.
Key Responsibilities
• Assist guests and accommodation partners with bookings, modifications, and inquiries via phone, email, and chat.
• Resolve customer issues promptly and efficiently with high attention to customer satisfaction.
• Collaborate with internal teams to handle complex requests and payments.
Requirements:
• Native or near-native fluency in Icelandic with excellent English.
• Strong customer-centric mindset and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Prior experience in customer service, tourism, or hospitality is a plus.
📌 Icelandic speaking Customer Service Representative for Barcelona
🏢 The lemon Consulting
📍 Barcelona