At IBA, we're not just building technology
- we're shaping the future of cancer care. Headquartered in Belgium and powered by over 2,200 passionate professionals worldwide, our mission is simple yet profound: For almost 40 years, we've been at the forefront of innovation, developing cutting?edge equipment and software for diagnostics, cancer treatment, and industrial applications. As the global leader in Proton Therapy, we've helped treat over 140,000 patients and deployed more than 700 particle accelerators across the globe. Proton Therapy – delivering next?Radiopharmaceuticals – supporting oncology care with premium services and equipment Dosimetry – ensuring safety and quality in medical equipment Industrial Accelerators – advancing technology for medical and industrial use If you're driven by purpose and eager to make a real impact, you'll find your place here—where innovation meets meaning. The Field Service Engineer (FSE) role will play a pivotal role in bringing the advancements of particle acceleration technology to global customers. Responsible for installing, maintaining, and repairing IBA systems across customer sites in the USA, Central, and South America, with opportunities for international travel to Europe and Asia to support our teams abroad. edge technology and make a difference on a global scale. Propose system improvements and work with IBA's integral Research & Development team (R&D;) to implement changes. IBA system installation/commissioning (requires a continuous presence on site for 4 weeks). Maintenance of IBA equipment (typically 1 week, Monday-Friday travel and 3 days onsite). Hotline support: During work hours,



you will periodically be responsible for remotely addressing and resolving severe issues reported by the customer, serving as their first line of support. When 'on duty,' you must be reachable during

working hours
on weekdays and weekends. Updating and improving our knowledge database and procedures, as needed. Typical work hours are Monday through Friday during the day. However, additional work on weekends may be required during some assignments, and Hotline responsibilities necessitate weekend availability. At IBA, we have a "follow the sun" approach to supporting the Hotline, so unless you otherwise request it, work hours for this role will take place during regular work daylight time. Bachelor of Science (or equivalent) in Physics, Electrical Engineering, or comparable Engineering discipline or 3-5 years of related field service engineering experience. Solid knowledge and understanding of electronics. Understanding of High Vacuum and RF (Radio Frequency) systems. Detail-oriented and highly accurate, with a strong sense of urgency around deadlines and a willingness to support team members in meeting shared targets. Effective at managing time and consistently achieving performance goals. Resourceful in identifying and organizing the tools and support needed to accomplish tasks successfully. Dedicated to continuous professional development and expanding job knowledge and expertise. Our plans are designed to support your financial, health, and personal needs—covering you and your family. Short/Long-Term Disability (80% / 60% of pay) Medical, Dental, Vision premium subsidies Tuition reimbursement & development support Voluntary Life Insurance, Pre-paid Legal, Flexible Spending Accounts. #

📌 Service Engineer Field Service Engineer (Madrid)
🏢 IBA
📍 Madrid