09 nov
|
Vueling Airlines
|
Barcelona
09 nov
Vueling Airlines
Barcelona
Vueling Airlines in Spain seeks a senior leader to run its Customer Service 24/7 organization, ensuring staff are trained, coordinated and empowered to anticipate needs, respond to disruptions and deliver consistent, customer-focused support across shifts.
You will drive process improvements, adoption of AI-enabled tools, and collaboration with iOCC, Ground Operations and partners to protect the brand, improve loyalty, and optimize recovery costs while maintaining efficient operations.
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📌 Head of 24/7 Customer Service (Barcelona)
🏢 Vueling Airlines
📍 Barcelona