Portugese & English Customer Support Representative Looking for an exciting international opportunity? Join a general customer support team and build your career in a dynamic, multicultural environment while making a positive impact through exceptional customer service.

Location:
Athens, Greece Work Model: On-site Why Join This Opportunity?
* Competitive salary and attractive benefits
* Comprehensive training and onboarding
* Career growth and development opportunities
* International and multicultural work environment
* Supportive team culture
* Opportunity to develop valuable customer service skills

Key Responsibilities
* Provide customer support via chat, email, and phone in Portuguese.
* Assist users with account settings, content-related inquiries, and refund requests.
* Troubleshoot technical issues and resolve customer concerns efficiently.




* Review flagged content to ensure compliance with community standards.
* Identify issues such as phishing, spam, and malware.
* Deliver an outstanding customer experience while maintaining high-quality service. Requirements
* Portuguese (C1 or native) and English (C1).
* Strong written communication skills.
* Good critical thinking and decision-making abilities.
* Comfortable working in a fast-paced environment.
* Basic PC skills and typing speed of at least 25 WPM with 85% accuracy.
* Previous customer support experience is a plus but not required.
* Must have valid work authorization in Greece #J-18808-Ljbffr

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🏢 Cross Border Talents
📍 Comunidad Valenciana