Codeway builds category-leading consumer AI apps on mobile and web, at general scale. Completely bootstrapped. We turn category wins into six focused vertical companies: Wishlabs (AI Creativity), Wellture (Wellness), Learna (Education), Sparked (Media), Cosmic Jam (Entertainment), and Catalyst Apps (Utilities & Productivity). Every idea born here starts with an unfair advantage: the platform, the people, and the profits of every product before it. We're looking for an IT Support Specialist to be the day-to-day technical presence in our Barcelona office. You'll own that experience and make it feel effortless. You'll work across Okta, Google Workspace, Jamf Pro, and Freshservice, along with the SaaS platforms our teams depend on. Whether this is your first IT job or you already have a few years behind you, we'll set the level and scope to match the experience you bring. That might mean getting properly good at support itself — becoming the person who handles the hardest problems and sets how the team works — or taking on more of the platform work: device management in Jamf, identity and access tasks in Okta, and the automation that removes repetitive work from the team. This is an onsite role, based in our Barcelona office. If you're excited about modern IT operations, endpoint management, and identity, we'd encourage you to apply even if you don't meet every qualification listed below. IT Support Provide hands-on support to colleagues across devices, accounts, connectivity, and SaaS, both in person in Barcelona and remotely for our other locations. Work the IT support queue in Freshservice,



resolving requests within agreed service levels and escalating issues that need a deeper look. Run onboarding and offboarding end to end, so new joiners have their equipment and access ready before they arrive, and leavers lose access on the day it's due. Support our macOS fleet through Jamf Pro, from enrollment through to application deployment. Manage the device lifecycle, from procurement and enrollment through to hand-off, repair, and retirement. Hands-on experience in IT support, helpdesk, or a similar technical role. Internships, apprenticeships, student jobs, and relevant personal projects count, and we're open to strong new graduates as well as people with a few years behind them. Comfort with macOS as a primary platform, and genuine curiosity about hardware, operating systems, and networking fundamentals. Familiarity with Google Workspace or a comparable productivity and collaboration platform. Professional fluency in English, which is the working language across our offices. We provide access to a learning and certification budget, with support to build skills and credentials relevant to your role and career path. Exposure to an MDM platform such as Jamf Pro, Intune, or Kandji. Basic scripting in Python, Bash, or similar, or a clear interest in getting started. Spanish or Catalan, useful for office and vendor coordination but not a requirement.



You'll help operate and improve a modern, cloud-first environment built around: Google Workspace Jamf Pro Alongside these, you'll work across the wider set of SaaS platforms used across the company, including Slack and Notion. Become the person the Barcelona office trusts to pick things up and get them resolved. Real working knowledge of Jamf Pro and Okta, and day-to-day tasks you're comfortable taking on yourself. Runbooks and documentation in place for the work you own, so it isn't dependent on any one person. It's to build the technical depth and judgment that make someone genuinely good at this work. Support done well is a craft in its own right, and we treat it as one. If you want to go deeper into endpoint, identity, or automation work as the company scales, there's room for that too, but it isn't the only way to progress here. You'll join a collaborative team where IT is viewed as an enabler, not a gatekeeper. Full Private Health Insurance. Every day at Codebrew, our in-office coffee shop, with barista coffee and healthy snacks all day long. A Top-Notch Office. From a high-end laptop to the software and gadgets that help you thrive. Gym membership, English & Spanish course support, and a game corner for well-earned breaks. Your personal data that will be collected through your applications made due to this advertisement will be processed automatically by the data controller Codeway in accordance with the Personal Data Protection Law No. ***
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📌 It Support Specialist (Barcelona)
🏢 Codeway
📍 Barcelona