09 nov
|
Teleperformance
|
Barcelona
09 nov
Teleperformance
Barcelona
*Description*Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhereThis role is tailored for individuals who can navigate the complexities of the market, onboarding and engaging with companies with high potential, possible future unicorns, in a tech-focused environment. This involves building strong relationships, driving product adoption, minimizing churn, and identifying opportunities for growth and advocacy within our customer base.*Responsibilities In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
* Make outbound customer calls to promote and sell services.
* Detect and understand customer’s objectives and offer adapted solutions for their needs.
* Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
* Be responsible for increasing spend and campaign´s upselling.
* Create, maintain, and update a customer database with complete information.
* Handle a high volume of potential clients daily through phone calls.*Requirements BA/BS degree (MA/MSc in Marketing or Communications preferred) OR equivalent work experience
* Language
Skills:
C2 level of French and C1 level of English.
* 18 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
* Works independently on routine tasks and seeks guidance when needed.
* Has used CRM systems to manage customer records and support team workflows.
* Familiar with AI tools and open to using them to improve communication and outreach.
* Communicates effectively in most professional situations.
* Works well in environments with clear goals and team collaboration.
* Comfortable giving presentations and writing clear messages
* Shows initiative and a constructive attitude in daily work.
* Can work independently while staying connected with the team.
* Understands business concepts and contributes to team goals.
* Can assist in competitor research and trend identification.*Specialized Skills for French Market: Market Understanding: clear understanding of the French market, including cultural nuances and business practices.
* Strategic Thinking: capability to identify and target companies with growth potential.
* Problem-Solving: basic problem-solving skills to navigate complex contexts.
* Analytical
Skills:
basic proficiency in analyzing market trends and customer data.
* Relationship Building: ability to build and maintain relationships with key stakeholders in the French market.
* French cultural awareness: understanding the business etiquette and cultural nuances of the country to build rapport and trust with potential clients.
* Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
* Demonstrate an understanding of the existing digital marketing ecosystem in France.
* Ability to manage specific questions about ROI and integration with other platforms.
* Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR),
to ensure compliance in all outreach activities.
* Demonstrate a solid understanding of the existing digital marketing ecosystem in France and be able to position Google Ads as a valuable and integrated solution.*Desirable Skills Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
* Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
* Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
* Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
* Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
* Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
* Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
* Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification*Benefits*Full-time (39 hours/week) hybrid position in Barcelona with a salary of 22.785€ gross/year + up to 2.734€ in bonus.
* Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.
* Relocation Support
* Private Health Insurance.
* Continuous skill development and certifications.
* Clear career growth opportunities supported by coaches and a motivating team environment.
* Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casu
📌 French speaking Google Ads Onboarding Account Manager (Barcelona)
🏢 Teleperformance
📍 Barcelona