In this role you will lead and standardize the revenue and commercial operations ahead of rapid property expansion. You will direct a 12–15 person team across headquarters and hotels, guiding Revenue, Call Center, Reservations, Groups, and Integrations. You will own pricing, distribution, and technical integrations to drive profitability and occupancy during a hyper-growth phase. This position reports to executive management and collaborates with Ownership, IT, and hotel leadership. The role offers meaningful impact through shaping scalable revenue strategy and operational excellence.
Responsabilidades
- Standardize and scale the Revenue and Commercial Operations department for expansion.
- Lead, develop, and motivate a 12–15 person team across locations (headquarters and hotels) including Revenue, Call Center, Reservations, Groups, and Integrations.
- Oversee and troubleshoot technical operations and integrations for PMS, RMS, and CRM.
- Make independent executive decisions to ensure daily efficiency and support to Executive Management.
- Collaborate with Ownership, Commercial, IT/Systems, and Hotel GMs to align pricing and distribution strategies.
- Define and execute revenue management policies to maximize profitability and occupancy across all assets.
Requisitos principales
- Extensive senior-level hotel revenue management experience (minimum 8 years) overseeing clusters or large hotel chains.
- Advanced technical expertise to ensure sound decision-making.
- Proven leadership in managing and developing multidisciplinary teams.
- Full professional fluency in Spanish and English (spoken and written).
- Willingness to work on-site at the Benidorm office.