Operations Customer Expert Join a leading AI technology company as an Operations Customer Expert, providing professional and exceptional support to individual and business customers in a fast-paced, innovative environment. English – Fluent Experience in tech support Provide customer support across multiple channels, troubleshooting and resolving issues efficiently.
* Assist customers with billing, invoicing, and account-related matters.
* Guide, support, and train customers on the use of the company's products.
* Maintain high service quality and meet customer satisfaction and quality targets. Project Coverage: 24/7 Rotating Shifts Contract & Compensation: Contract Type:Selection Agreement Holiday Allowance: €*/month Recruitment & Contract Progression




* Candidates will sign a Selection Agreement to manage the final phase of recruitment, including training.
* If selected at the end of the training, candidates will sign an Employment Uncertain Term Contract with a foreseeable duration of 12 months.
* A permanent contract will be offered after 2 years subject to the applicable conditions.
* Private health and dental insurance will be provided after signing the employment contract, provided you already have a NIF and Social Security number. The meal allowance is exempt from Social Security and IRS contributions. Documentation Required: EU Passport OR Valid Spanish Residence Permit. #

📌 Customer Support (Madrid)
🏢 Cross Border Talents
📍 Madrid