09 nov
|
FH Collective Academy
|
Barcelona
09 nov
FH Collective Academy
Barcelona
We are looking for an Icelandic-speaking Customer Service Representative to join an international team based in Barcelona, Spain.
Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación.
If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a integral organization.
What You'll Do
Provide professional customer support via phone and email.
Assist customers with service-related, payment, and technical inquiries.
Deliver accurate information while following established procedures.
Ensure a high level of customer satisfaction through effective communication and problem-solving.
Collaborate with internal teams to resolve customer requests efficiently.
RequirementsNative or C2 level Icelandic.
Advanced English.
Strong communication and interpersonal skills.
Good computer skills (MS Office and CRM systems).
Customer-focused with a proactive, solution-oriented mindset. xqbhyrx Previous customer service or contact center experience is an advantage.
What We Offer
Location:
Barcelona, SpainSchedule: 38.5 hours/week, Monday-Sunday (rotational shifts)
Working Hours
Between 09:00 and 20:00Salary: €22,249 gross/yearTemporary employment contract27 working days of annual leaveComprehensive onboarding and paid trainingOngoing learning and career development opportunitiesInternational and multicultural work environmentAdditional employee benefits and wellness programs#J-18808-Ljbffr
📌 Icelandic-Speaking Customer Service Representative | Barcelona, Spain
🏢 FH Collective Academy
📍 Barcelona