IT Enterprise Training Lead, Senior Manager (Portugal)

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision—"Creating a future worth living. For patients. Worldwide. Every day."—we work with purpose and compassion, supported by a global team of over 110,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

- We Care for our patients, each other, and our communities
- We Connect across teams and borders to deliver excellence together
- We Commit to doing things the right way— growing with purpose and leading kidney care with integrity and innovation

Your Responsibilities:

The IT Enterprise Training Lead is accountable for establishing and leading a scalable, high-quality training capability across all IT programs and projects, ensuring consistent training standards, delivery discipline, and measurable adoption outcomes across the IT portfolio.

This role will immediately lead the training workstream for ESPHORA, a multi-year, multi-release SAP S/4HANA transformation, operating at integral scale and coordinating training delivery across releases, regions, and stakeholder groups.

In this role, the Training Lead owns the enterprise training approach (governance, methods, tools, metrics, and delivery model)



and ensures training outputs are aligned with business process design, program timelines, and deployment readiness—both for ESPHORA and as a repeatable model for future IT initiatives.

Training Strategy & Planning

- Refine and maintain the training approach across releases, ensuring alignment with program priorities, timelines, and constraints.
- Prioritize training scope and sequencing based on business criticality and program readiness.

Program Integration, Delivery & Quality Oversight

- Integrate the training workstream into the overall program plan, aligning with PMO milestones, release schedules, and deployment activities.
- Establish and drive structured training plans, including dependencies across content development, Train-the-Trainer (TTT), End User Training (EUT), and deployment readiness.
- Define reporting expectations, monitor progress, and actively manage risks, issues, and dependencies to maintain delivery timelines and quality.
- Ensure training outputs are aligned with upstream inputs (process design, role mapping, system readiness).
- Oversee training content and deliverables to ensure accuracy, consistency, and alignment with business processes and program priorities.
- Ensure content updates and rework are controlled and aligned with program timelines.

Stakeholder Alignment & Issue Resolution





- Partner with global program stakeholders, including Global Process Owners, IT Leads, Deployment Leads, PMO, and functional, regional, and local leaders, to ensure alignment of training scope and delivery.
- Oversee business approval of learning needs assessment / curricula / training content. Drive trainer selection and all training related communications.
- Ensure alignment across stakeholders; identify and close gaps where alignment is incomplete or conflicting.
- Manage and elevate risks, issues, and dependencies impacting training delivery, with clear recommendations.
- Coordinate across Learning Management System (LMS) administration, training coordination, and content development activities to ensure end-to-end alignment.

Localization & Global Deployment

- Define training localization approach and oversee translation and localization across regions and languages.
- Ensure training materials are accurate, relevant, and consistent across global and local contexts.
- Oversee readiness and execution of global training deployment, including Train-the-Trainer (TTT) and End User Training (EUT).

Measurement & Continuous Improvement

- Define and oversee tracking of training metrics, including completion, assessment results, and learner feedback.
- Provide status updates and insights to program leadership.
- Identify and drive improvements across releases based on data and lessons learned.
- Other tasks as assigned by the manager

Your Profile:

- Strong learning and SAP domain knowledge; able to understand business processes and ensure training reflects accurate, end-to-end process design.
- Strong program and project m

📌 IT Training Lead, Senior Manager (Madrid)
🏢 Fresenius Medical Care
📍 Madrid