Our client, a prestigious international brand in the luxury retail sector, is seeking a highly polished and client-focused Key Account Manager to join their team in Málaga . This role is perfect for an individual with a keen eye for detail, exceptional interpersonal skills, and a deep understanding of high-end client relations. You will be responsible for managing and nurturing relationships with our most valuable clients, ensuring their needs are met with the utmost care and professionalism. The position requires proactive engagement, personalized service, and the ability to drive repeat business and foster brand loyalty. Working in the beautiful region of Andalusia , you will represent a brand synonymous with quality and exclusivity, contributing directly to its continued success and reputation in the market. About the Role

Our client, a prestigious international brand in the luxury retail sector, is seeking a highly polished and client-focused Key Account Manager to join their team in Málaga . This role is perfect for an individual with a keen eye for detail, exceptional interpersonal skills, and a deep understanding of high-end client relations. You will be responsible for managing and nurturing relationships with our most valuable clients, ensuring their needs are met with the utmost care and professionalism. The position requires proactive engagement, personalized service, and the ability to drive repeat business and foster brand loyalty. Working in the beautiful region of Andalusia , you will represent a brand synonymous with quality and exclusivity, contributing directly to its continued success and reputation in the market.

Key Responsibilities

- Manage and grow relationships with a portfolio of high-value key accounts in the luxury retail sector.
- Understand client needs and preferences, providing personalized recommendations and exceptional service.
- Develop and implement strategies to increase client retention, satisfaction,



and lifetime value.
- Act as the primary point of contact for key clients, addressing inquiries and resolving issues promptly and efficiently.
- Organize exclusive client events and experiences to enhance brand engagement and loyalty.
- Collaborate with the marketing and sales teams to ensure brand consistency and effective client communication.
- Track client purchasing behavior and identify opportunities for upselling and cross-selling.
- Maintain accurate client records and sales data in the CRM system.
- Stay updated on luxury market trends, competitor activities, and product knowledge.
- Achieve and exceed individual and team sales targets related to key accounts.

Requirements

- Minimum of 3-5 years of experience in key account management or client relationship management, preferably within the luxury goods or high-end retail sector.
- Proven track record of successfully managing and growing high-value client accounts.
- Exceptional communication, interpersonal, and negotiation skills.
- A strong understanding of luxury brand values and customer service expectations.
- Ability to build rapport and trust quickly with affluent clientele.
- Impeccable presentation and professional demeanor.
- Proficiency in CRM software and MS Office Suite.
- Fluency in Spanish and English is essential; proficiency in French or Italian is a significant advantage.
- Bachelor's degree in Marketing, Business, Communications, or a related field.
- Flexibility to work occasional evenings or weekends for client events.

Benefits

Our client offers a competitive salary, performance-based bonuses, and an attractive employee discount on products. Comprehensive health benefits, professional development programs, and opportunities for advancement within a globally recognized brand are provided. This role offers the chance to work in a stimulating and elegant environment in Málaga , collaborating with a passionate team dedicated to excellence in the luxury market.

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