The Medical lead Analyst is a member of the Medical Team, servicing Cigna International Health, who develops and manages health and wellness programs for Cigna customers. Together with a team of nurses and physicians she/he will ensure attainment of quality, production, timeliness, customer advocacy, cost containment goals, and excellent customer satisfaction for both internal and external customers. In his role, the Medical Advisor would embrace Cigna’s vision, culture and values, representing Integrated Health Team mission in front of our customers, clients and other external and internal stakeholders. He/she works with a multicultural population and is constantly aware of the cultural differences among that population and the geographical regions,



combining health care general expertise with regional knowledge to better service our customers, partners and clients. Ability to review, investigate, and respond to external and internal inquires/complaints. Provides guidance and acts as a mentor or coach for the nurses and other non-clinical staff.
Major responsibilities and desired results: Makes part of Global Clinical Team, providing medical management services to customers worldwide
Gives evidence-based advice on medical claims, taking into

📌 Medical Lead Analyst (Madrid)
🏢 ES3 ESP Cigna European Services
📍 Madrid