Digital Product Owner
- Salesforce
- Order to Cash Barcelona Full time Digital Product Owner
- Salesforce
- Order to Cash About Sanofi We're an R&D-driven;, AI-powered biopharma company committed to improving people's lives and delivering compelling growth. Our deep understanding of the immune system
- and innovative pipeline
- enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people's lives. Our ambition is to deliver best-in-class enterprise services enabling Sanofi to chase the miracles of science to improve people's lives. Within Digital Delivery and Operations, we build digital solutions that enable data-driven decision-making, enhance workforce agility, and improve organizational performance. We simplify processes, break down silos, and scale digital capabilities across Sanofi through strong collaboration, standardization, and continuous improvement. Building an engaged and collaborative team that attracts and develops top digital talent Simplifying, standardizing and continuously improving processes to achieve scale, quality and productivity Enabling transparency, analytics-driven insights and rapid innovation across Sanofi's workforce ecosystem Develop and execute comprehensive digital strategy for Customer Contact Management Own the product roadmap and full lifecycle management (ideation to retirement) Support budget tracking and reporting Work closely with Order to Cash stakeholders,



GPO/GPL to translate needs into requirements Present to senior leadership and executive stakeholders Agile Product Development Lead agile development teams using Scrum methodology Manage backlog using Confluence and Jira Drive customer-focused product decisions using data-driven insights Leverage Salesforce Service Cloud for omnichannel customer contact management Digital Transformation & Automation Salesforce Service Cloud & Agentforce Leadership Serve as product authority for Salesforce Service Cloud Lead deployment and governance of Salesforce Agentforce Manage platform integrations with ERP systems # 7-10 years of digital product management experience in enterprise environments ~5+ years of hands-on experience with the Salesforce platform and ecosystem ~3+ years in a senior product owner or product management role ~ Strong Salesforce AI and automation background ~ Experience in Order to Cash, Customer Service Management, or related business processes Bachelor's degree in Business, Engineering, Computer Science, or related field Professional Scrum Product Owner I (PSPO I) certification Salesforce Product Owner certification 7-10 years of digital product management experience in enterprise environments ~5+ years of hands-on experience with the Salesforce platform and ecosystem ~3+ years in a senior product owner or product management role ~ Strong Salesforce AI and automation background ~ Experience in Order to Cash, Customer Service Management, or related business processes Salesforce Service Cloud
- Advanced Salesforce Agentforce Platform
- Experienced Technical Acumen (CRM, APIs, Integrations)
- Experienced User Experience (UX) Design
- Experienced ERP Systems
- Experienced Data Analysis & Business Intelligence
- Experienced Agile Methodology
- Advanced Data-Driven Decision Making
- Advanced Digital Product Management
- Advanced Business Acumen (Pharma/Order to Cash)
- Advanced Salesforce Agentforce certification or active enrollment Salesforce Service Cloud Administrator or Advanced Administrator certification

📌 Consultor Salesforce CRM (España)
🏢 Practia Consulting
📍 España