We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At Extia, our motto is "First who, then what". We put people and teamwork first to deliver high-impact solutions. Ranked #1 Great Place To Work® France 2024-25 and Great Place To Work® Europe for the 7th consecutive year, we strongly believe that workplace well-being drives performance. Key Job Details
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Location:
Barcelona, Spain
* Work Model: Hybrid (1-2 days in office)
* Client Industry: Financial Services & Insurance
* Languages: Fluent English required (French is a major plus) Your Mission You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing day-to-day campaign and journey operations (RUN) while supporting business analysis and platform evolution (BUILD) across B2C, B2B2C, and B2B global activities. What you will do daily
* Operations & Execution: Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions).
* Incident Management & Troubleshooting: Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams.
* Business Analysis: Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing.
* Data Quality & Governance: Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out),



and operational KPIs.
* Business Enablement: Create user guides, process documentation, and lead training sessions for regional business teams. What we are looking for
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Experience:
5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery.
* Technical Mastery: Strong, hands‐on experience with Salesforce Marketing Cloud (SFMC) and SQL fundamentals for data query/segmentation.
* International Background: Experience working in integral, multi‐brand, or multi‐country environments.
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Skills:
Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language. Why join Extia? At Extia, we firmly believe in our core principle: "First who, then what." First the person, then the project.
* Real Flexibility – A work model adapted to your project and work-life balance
* Personalized Training Plan – We design your professional growth roadmap with you
* Triple Support System – A Coach, a Manager, and an HR Specialist always by your side
* Competitive Benefits Package – Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card
* International Environment – Over 3,000 colleagues across Europe and Canada
* Great Place to Work – A workplace culture built on proximity, transparency, and genuine support
* Active Community & Events – Team buildings, charity initiatives, tech meetups, and internal celebrations... We love connecting beyond work Interested or know someone who would be a great fit? [email protected]

📌 Senior Business Analyst (España)
🏢 Extia Group
📍 España