? At Robert Walters, we are looking for a Cloud Support Engineer to join a global technology company with its own products and an international footprint , supporting business-critical cloud platforms used worldwide.

What will you do?

- Provide advanced L2 support for applications and services running in cloud environments.
- Investigate and resolve complex incidents , performing root cause analysis and coordinating escalations when needed.
- Participate in application deployments , upgrades and production maintenance activities.
- Monitor application and infrastructure health using observability and monitoring tools .
- Collaborate with international Support, Engineering and Product teams to ensure service reliability and continuity.
- Contribute to process improvements, operational documentation and knowledge management.

What are we looking for?

- 3 to 5 years of experience in Cloud Operations, Application Support or Platform Administration.
- Hands-on experience with AWS , Kubernetes and Docker .
- Experience working with Kafka and SQL databases such as PostgreSQL or Oracle .




- Knowledge of monitoring and observability tools such as Splunk, Grafana, Prometheus or CloudWatch .
- Strong troubleshooting and incident management skills in production environments.
- Familiarity with scripting (Bash/Python) , APIs and CI/CD environments is a plus.
- Fluent English (C1 level) , as you will work daily with international teams.

What do we offer?

- Join a well-established international technology company with a strong product and innovation focus.
- Work in a highly technical and multicultural environment alongside general teams.
- Exposure to modern cloud technologies and large-scale production platforms.
- Opportunity to work with a cutting-edge stack including AWS, Kubernetes, Kafka and observability tools .
- Hybrid working model and competitive compensation package.

? If you're interested in growing your career in Cloud Operations , working with modern technologies and solving complex technical challenges in an international environment, I'd be happy to tell you more.

📌 Cloud Support Engineer (Madrid)
🏢 Robert Walters
📍 Madrid