Engineer, Network Services Tier 2 - EMEA
Location : Madrid, SpainDepartment : General Services SupportRole Type : Full-timeSalary : €50,000 – €55,000 + shift-based percentage allowanceHybrid : 3 days in office (Hybrid remote in 28020 Madrid, Madrid provincia)Shift Pattern
Early – Mon‑Fri 1‑2pm to 9pm SpainLate – Mon‑Fri 6pm to 3am Spain (Work Remotely)We are seeking an experienced
Network Services Engineer
to join our
Integral Services Support
team in Madrid. This role offers an exciting opportunity to deliver technical expertise in data network and voice services within a global, fast‑paced fintech environment.Key Responsibilities
Provide Tier‑2 technical support for network incidents, collaborating with general teams to resolve issues promptly.Manage core network devices (Cisco, Nokia) and platforms (DWDM, SIP)



to ensure optimal service levels.Proactively monitor and manage network health, resolve customer escalations, and perform critical system changes as required.Required Skills & Experience
Minimum 5 years of experience in network engineering with a focus on VoIP, IP, SIP, and MPLS technologies.Expertise with Cisco (CCNP) and multicast troubleshooting.Strong problem‑solving skills and ability to work independently and in teams.Excellent communication skills and a proactive approach to incident management.Experience
multicast troubleshooting: 2 years (required)VoIP: 2 years (required)MPLS Networking: 2 years (required)If interested, send over your CV and we can discuss details.

📌 Voip Engineer (Madrid)
🏢 Integral Services Support
📍 Madrid