Description

Danish-speaking Customer Support Specialist, EV Charging – Málaga (Soho), start ASAPAbout the roleWe are looking for a Danish-speaking Customer Support Specialist to join our client’s team in Soho, Málaga Centro. The role is permanent, office-based, and starts as soon as possible.You’ll support customers of a fast-growing Danish eMobility company with an award-winning electric vehicle (EV) charging platform. Its software and apps let EV drivers find, start and pay for charging across Europe, with access to more than a million charge points. It also runs charging networks for businesses, fleets and energy companies. If you want to work on the green transition rather than only read about it, this is the place.Relocating to Spain is welcome. If you’re an EU citizen, we’ll help you get your NIE number and handle the first admin steps.What you’ll doSupport Danish EV drivers and business customers by phone, chat and emailHelp with charging sessions, app and account questions, payments and billingTroubleshoot charging issues step by step, often while the driver is standing at the chargerExplain technical topics in simple, clear and friendly languageLog, track and follow up on cases so every customer gets a proper resolutionWork with internal technical teams to solve more complex issuesRequirementsNative or fluent Danish (C1 or higher), written and spokenGood EnglishComfortable with computers and apps, and quick to learn new systemsAn interest in EVs or technology is a plus. You don’t need a technical background,



because full training is providedCalm, patient and solution-focused, even with a frustrated customer stuck at a chargerFlexible about working hours: the support line is open 7 days a week, 07:00–23:00, so you’ll work shifts, including a maximum of 2 weekends per monthLegally able to work in Spain and available to start ASAPWorking hours & environmentOffice in Soho, Málaga CentroFull-time permanent Spanish contract (contrato fijo), 39 hours per weekRotating early, mid and late shifts between 07:00 and 23:00, 7 days a week, with a maximum of 2 weekends per monthSalary: 1,800 EUR gross per month, rising to 1,900 EUR after 6 months and 2,000 EUR after 12 monthsSupport channels: phone, email and chatStructured training and onboardingNo relocation package, but help with the NIE number and settling-in paperwork for EU citizensWhy this role is excitingA permanent contract with a guaranteed salary increase at 6 and 12 monthsWork in one of Europe’s fastest-growing industries, for a Danish company that keeps growing year after yearBuild real technical know-how in EV charging, which is valuable experience for your futureA multilingual, international team with a supportive, no-ego cultureAt least 2 full weekends off every month, plus weekdays off when you work a weekend, so you get empty beaches and no queuesLife in Málaga: around 300 days of sunshine a year, city beaches after work, an old town full of tapas bars and terraces, and a large Scandinavian community, so you won’t be starting from scratch

📌 Danish Speaking Customer Support – EV Charging – Málaga
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