We are hiring a Salesforce Marketing Cloud Business Analyst / Operations Specialist!

Looking to join a company that truly values a people-centric culture, innovation, and well-being at work? At

Extia , our motto is

“First who, then what” . We put people and teamwork first to deliver high-impact solutions. Ranked

#1 Great Place To Work® France 2024-25

and

Great Place To Work® Europe

for the 7th consecutive year, we strongly believe that workplace well-being drives performance. Key Job Details

Location:

Barcelona, Spain Work Model:

Hybrid (1-2 days in office) Client Industry:

Financial Services & Insurance Languages:

Fluent English required (French is a major plus) Your Mission

You will serve as the dedicated operational and functional right hand to the SFMC Product Owner in a major multinational environment. Your main objective will be securing

day-to-day campaign and journey operations (RUN)

while supporting

business analysis and platform evolution (BUILD)

across B2C, B2B2C, and B2B general activities. What you will do daily

Operations & Execution:

Configure, test, validate, and deploy complex campaigns and customer journeys (Journey Builder, Automation Studio, Email Studio, Data Extensions). Incident Management & Troubleshooting:

Investigate execution issues, data inconsistencies, or targeting errors (SQL, SFTP/API), coordinating solutions with technical teams. Business Analysis:

Translate business needs into functional specifications, user stories, backlog priorities, and oversee UAT testing. Data Quality & Governance:

Monitor audience segmentation, data quality controls, consent processes (GDPR, opt-in/opt-out),



and operational KPIs. Business Enablement:

Create user guides, process documentation, and lead training sessions for regional business teams. What we are looking for

Experience:

5+ years as a Business Analyst, CRM / MarTech Consultant, or Marketing Automation Specialist with proven hands-on delivery. Technical Mastery:

Strong, hands‑on experience with

Salesforce Marketing Cloud (SFMC)

and

SQL

fundamentals for data query/segmentation. International Background:

Experience working in global, multi‑brand, or multi‑country environments. Key Skills:

Analytical mindset, autonomous problem-solving, and the ability to bridge complex technical topics into clear business language. Why join Extia?

At Extia, we firmly believe in our core principle:

“First who, then what.”

First the person, then the project. Real Flexibility

– A work model adapted to your project and work-life balance Personalized Training Plan

– We design your professional growth roadmap with you Triple Support System

– A Coach, a Manager, and an HR Specialist always by your side Competitive Benefits Package

– Private Health Insurance (incl. Physiotherapy and Psychology) + Meal Vouchers + Transport Card International Environment

– Over 3,000 colleagues across Europe and Canada Great Place to Work

– A workplace culture built on proximity, transparency, and genuine support Active Community & Events

– Team buildings, charity initiatives, tech meetups, and internal celebrations… We love connecting beyond work! Interested or know someone who would be a great fit?

[email protected]

#J-18808-Ljbffr

📌 Senior Business Analyst (Barcelona)
🏢 Extia Group
📍 Barcelona