08 nov
|
Cleverep
|
Cataluña
Our goal is to help B2B companies with top-notch products and services break into new markets and achieve sustainable growth. Using innovative technology and a data-driven sales approach, we create predictable sales success. Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto. We are obsessed with transforming our industry every day for the sake of the clients we serve so that they can keep growing with unrelenting momentum. A commitment to excellence pulses at the heart of all we do, as does honesty and integrity. Tasks
ABOUT THE ROLE
As a Customer Success Manager, you'll be the go-to partner for our clients, guiding them from onboarding to running high-performing sales campaigns that generate leads, engagement, and revenue. What would your day-to-day look like?
* Onboard & train clients: Lead workshops and training sessions to set clients up for success.
* Target the right audience: Define ideal customer profiles, source quality data, and refine outreach strategies.
* Run campaigns: Build and launch effective sales campaigns, including copywriting, automation, and sequences.
* Analyze & optimize: Track campaign metrics (open rates, reply rates, call bookings) and make improvements based on data.
* Test & experiment: Use A/B testing to improve messaging, timing, and segmentation.
* Collaborate: Work closely with Sales and BDR teams to enhance client experience and results. Requirements ABOUT YOU
Qualifications:
* At least 2+ years in Customer Success, Project Management, B2B Sales, or an Agency role.
* Experience in a fast-moving SaaS, startup, or B2B environment is a plus. Languages:
* German proficiency (must have): native speaker or strong professional proficiency with a C1+ level.
* English proficiency:
ability to speak and write fluently and idiomatically.
Skills:
* Skilled at effectively engaging and communicating with various stakeholders is a plus.
* Able to work independently, take initiative, and drive results with minimal supervision.
* Focused on finding practical and effective solutions to challenges.
* Proficient in Excel, particularly with large data sets, experience with automation tools is a plus.
* Data savvy, able to gather, enrich, and analyze data to extract valuable insights.
* Highly organized, proactive, and able to manage multiple tasks in a fast-paced environment. WHAT'S IN IT FOR YOU
* Attractive salary package: Your expertise deserves recognition.
We offer
a competitive salary and reward your contributions to our collective success.
* Flexible, hybrid working model: At Cleverep, we value freedom and flexibility. Enjoy up to 3 days of work from home per week, flexible hours, and the option to work from anywhere for a temporary period.
* More than just the basics: Your well-being is our priority. Cleverep fully covers the first five days of illness, beyond the legal requirement, ensuring you have comprehensive support.
* Home office equipment: We're committed to creating the adecuado work environment for you. That's why
we offer
a budget to help set up your home office so you can work comfortably, no matter where you are.
* Relocation package: If you're relocating for Cleverep, we'll help make the transition smooth with financial support.
* Modern office in the heart of Barcelona: Located near Barcelona Sants Estación, our office offers a vibrant and well-connected space. xqysrnh
* Regular team events: Team spirit is essential to us. Look forward to events like boat trips, cooking classes, charity activities, and fun team parties
📌 Customer Success Manager (Cataluña)
🏢 Cleverep
📍 Cataluña