TikTok Inc. in Madrid is seeking a Logistics Service Excellence Programme Manager to join our general logistics team.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
You will drive continuous improvement of the customer and seller logistics experience across EU markets, leading standard process creation, SOPs, training and knowledge content, while partnering with product, operations and CS teams. You will build scalable logistics capabilities, xqbhyrx develop reports and metrics like CSAT, and advocate for user-centric solutions to enhance service
📌 Logistics Service Excellence Lead – EU CSAT (Madrid)
🏢 TikTok
📍 Madrid