French Speaking Back Office Gaming Support SpecialistAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, widely recognized for connecting elite talent with industry-leading organizations across Europe. We specialize in bespoke recruitment solutions, ensuring that our candidates secure prestigious roles within dynamic sectors such as the fast-paced Gaming & Esports industry.

Job Overview

We are currently looking for a talented professional to join a general leader in the gaming sector as a French Speaking Back Office Gaming Support Specialist. This French Speaking Back Office Gaming Support Specialist position in Bulgaria offers a unique opportunity to shape the player experience while enjoying the vibrant career landscape of Sofia, known for its high concentration of French-speaking jobs.

Key Responsibilities

- Provide high-level back-office support to international players within the Gaming & Esports ecosystem.

- Monitor and manage player accounts, ensuring compliance with global gaming regulations and internal security protocols.

- Analyze and investigate suspicious activity or transactional discrepancies to uphold the integrity of the gaming platform.

- Communicate effectively with French-speaking stakeholders to resolve complex account-related queries.

- Collaborate with internal technical teams to report and troubleshoot platform-specific bugs or performance issues.

- Maintain detailed documentation and reporting on support requests to drive service improvement.

- Participate in ongoing training to stay updated on the latest trends and updates within the Gaming & Esports industry.

- Native or fluent French (spoken and written)





- Excellent command of the English language for professional internal communication.

- Previous experience in back-office, administrative, or gaming-related support roles is highly valued.

- A genuine passion for the Gaming & Esports industry and the digital entertainment landscape.

- Strong analytical mindset with the ability to manage data with high precision.

- Proven ability to relocate to Sofia for this on-site French Speaking Back Office Gaming Support Specialist position in Bulgaria.

What We Offer

- Competitive Monthly Salary

- Monthly Performance Bonus

- Fully Paid Relocation Package (flight, transfer, hotel)

- Free Relocation Concierge - a dedicated Relocation Experts team that handles documentation, accommodation and settling in

- A professional, modern work environment situated in the heart of Sofia.

- Opportunities for career development in one of the fastest-growing French-speaking jobs markets in Eastern Europe.

- And Much More…

Life in Bulgaria

Living in Bulgaria offers a fantastic blend of historical charm and modern urban development, making it an increasingly popular destination for international professionals. With its stunning mountain ranges, pleasant climate, and a cost of living that allows for a high quality of life, Bulgaria provides the perfect backdrop for your next career move among the many available jobs in Bulgaria.

Sofia, the capital, is a dynamic city where international culture meets local hospitality. As you settle into your new home, you will find that Bulgaria offers a rich culinary scene, vibrant social hubs, and a supportive community for expats. Choosing one of the many French-speaking jobs in this region means you are not just accepting a role, but embarking on an exciting lifestyle adventure in Bulgaria.

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📌 French Speaking Back Office Gaming Support Specialist - Work In Sofia, Bulgaria (España)
🏢 Recruitment By Ierotheos
📍 España