Tik Tok is seeking a Logistics Service Excellence Programme Manager to join our integral logistics team in Madrid. You will drive continuous improvement of customer and seller logistics and help build scalable capabilities to support Tik Tok Commerce across markets.
You will collaborate with product, operations, and customer service teams to implement standard processes, SOPs, and training content, while delivering regular insights and escalation support on logistics issues.
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📌 Global Logistics Service Excellence Manager (Madrid)
🏢 Tiktok
📍 Madrid