About Us Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.
Founded in 2015, Perk has grown into a integral company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston. Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. We are looking for a customer-oriented and results-driven candidate to join our Account Management Team. As a Senior Account Manager French speaking at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. Following our recent acquisition and rebranding, your role now encompasses our fully integrated Travel and Spend ecosystem. You will be responsible for a portfolio of large SMB accounts within the French market, helping them streamline not just their travel, but their entire expense management workflow. Portfolio Management: Own a portfolio of large SMB customers and develop a high level of customer engagement with influential users (Admins, Finance Directors, Travel Managers) within those accounts.
You will consult them on consolidating their financial stack by leveraging Perk’s unified Travel and Spend capabilities, identifying opportunities to optimize their expense reconciliation and cost control.
Develop a deep understanding of the Perk portfolio of products-including our core Travel platform and our new Spend management solution. Actively identify cross-sell and upsell opportunities for the Spend product within your existing book of business, driving adoption of corporate cards, automated invoice processing, and expense management features.
Identify common problems within each account-whether related to bookings or expense workflows-and develop strategies to solve each issue in a timely manner whilst also developing foolproof methods to ensure repeat issues are a thing of the past.
You’ll be the first one to address any issues, get support from our technical teams, and educate your clients on new product features across both Travel and Spend modules.
Progressed relevant work experience within an Account Management or Customer Success role, preferably managing a portfolio of B2B clients.
Native or near-native proficiency in French, ability to speak and write in English fluently.
Experience in the Travel industry, Fintech, Expense Management, or SaaS products is highly desirable.
Excellent analytical abilities with fluency in Excel and data interpretation.
We Win Together: We prioritise collective success, build transparent working relationships, and take a straightforward, low-politics approach to collaboration.
📌 French speaking - Senior Account Manager (España)
🏢 Perk
📍 España