Company Description

Glovo is part of the Delivery Hero Group, the world's pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Headquartered in Berlin, Germany. If you're here, it's because you're looking for an

paving the way forward together.

We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. Join Glovo's Global Operations team and become an integral part of our dynamic and challenging environment, offering numerous opportunities for growth and development.

We are seeking a Senior Data Analyst to join the Courier Fraud team, driving the design, monitoring, and implementation of our global anti-fraud and risk mitigation strategy.

In this role, you will be responsible for delivering data-driven insights, building detection frameworks and dashboards, and ensuring that our global integrity standards are consistently met and enforced. Own and define the global courier fraud strategy across all Glovo markets, ensuring consistent implementation and continuous improvement.

Proactively address key courier-related challenges at local, regional, and integral levels.

Develop scalable self-service dashboards and monitoring tools that empower local teams to act on quality-related insights.

Perform deep-dive analyses to identify the drivers of quality gaps and propose clear, actionable solutions.

Provide regular updates and reports to leadership on courier quality performance, highlighting risks and opportunities.

Collaborate cross-functionally with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact.





Step into the shoes of the couriers—understanding their pain points and motivations—to design data-informed solutions that drive both courier satisfaction and operational excellence.

Degree in Engineering, Business, Economics, Project Management, Business Analytics or any data driven domain.

+3 years of work experience providing internal teams with the necessary data to make the right decisions and proven experience on actionate those insights (this is a must).

Strong analytical and coding skills: Good in SQL and Excel proficiency (or extensive coding experience), and BI platforms experience (Looker, Tableau, PowerBI,...).

Strong strategic vision and business mindset.

Comfortable working in a high-growth and high-performance environment, dealing with ambiguity while maintaining a positive mindset.

Exceptional verbal and written communication skills (English is a must)

Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there!

Top-notch private health insurance to keep you at your peak.

Discounts on transportation, food, and even kindergarten expenses.

Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!

Enhanced parental leave, and office-based nursery.

Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.

📌 BI Business Analyst - Senior (Laza)
🏢 Glovo
📍 Laza