Company Description

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers day and night.

Built on the Shiji Platform—the only truly general hotel technology platform—Shiji's cloud-based portfolio includes

data intelligence

The best hotels run on Shiji—day and night.

To support our Infrasys Team, we're looking for an Implementation Consultant, who will provide technical consultancy to our hospitality customers within Europe and the UK and will be responsible for installing, training and supporting our hospitality platform products as well as providing excellent customer care and maintaining healthy relationships with our current and future customers in an environment where every staff member is passionate about going the extra mile.

An extremely agile and scalable platform, it is suitable for single restaurant to international group with many outlets around the world.

Install Infrasys Cloud and related products on customer site





Configure the system to meet country specific legal fiscal requirements

Provide possible solutions for functional gaps and work closely with the Product Management to archive project targets

Train the staff in the best and most practical use of the software

Report accurate project status and act proactively to achieve the project goal

Take the customer site live and provide technical support after going live

Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner

Assist Product Management to test new releases and new functions

Ability to quickly learn the company's various IT solutions; and able to handle system installation

Professional "get it done" attitude and work ethic

Fluent in English and Italian, other languages are a plus

Grow your experience with web and cloud technologies in a very innovative technology environment.

Training to meet role requirements.

📌 Italian speaking - Technical Support Advisor (Laza)
🏢 Shiji Group
📍 Laza