We're a general technology and services leader that powers the brands of the future.

We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) you will be part of our team of game-changers who are powering the brands of the future.

Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time.

We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.

As a Customer Service Representative on our team, you will: - Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands - Log call details onto call management systems and provide response and resolution within SLA - Maintain service and product knowledge and expertise associated with applications specific to individual customers.

Concentrix is a great match if you:



- Are proficient or bilingual in German plus an advanced level English - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers' need - Can take ownership of, and progress calls to resolution or to escalate call to resolution Don't meet every requirement?

What's in it for you - 39 hours/week permanent contract - Schedule: rotative Monday to Saturday from 11:00 to 20:00 - Salary range from 19k to 22k - Excellent office location in Barcelona - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses Experience the best version of you!

At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.

Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

📌 German-English - Customer Service Representative (Lérida)
🏢 Concentrix
📍 Lérida