CRM Operations Senior Specialist (Laza)

CRM Operations Senior Specialist (Laza)

08 nov
|
Amenitiz
|
Laza

08 nov

Amenitiz

Laza

At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.
Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.
From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.
Senior RevOps Specialist
who will own revenue performance through systems, automation, and analytics, ensuring measurable improvements in acquisition efficiency, conversion quality, retention economics, and forecasting reliability.
You will combine CRM automation, performance analytics, and cross-functional governance to optimize the end-to-end GTM engine, proactively identify inefficiencies, and drive predictable revenue growth. This is not a project management role;
Revenue Performance Framework Definition
Define and maintain the company-wide revenue performance scorecard, including metrics like CAC, Payback, NRR, LTV/CAC, conversion by segment, and ACV mix.
Build cohort-based performance tracking to monitor retention across 3-, 6-, and 12-month periods by segment.
Partner with Finance and Data teams to ensure accuracy, consistency, and actionability of revenue intelligence.
Design and implement automation to eliminate repetitive tasks, ensure accurate data flow, and improve funnel efficiency.




Own CRM architecture and governance, including lifecycle stages, object structures, permissions, validation rules, and system scalability.
Track ACV evolution and performance by segment and monitor trends over time.
Refine lead scoring and routing logic based on downstream revenue quality, not just close rates.
Partner with Sales, Customer Success, and Data teams to ensure segment-level insights translate into GTM strategy and execution.
5+ years of experience in Revenue Operations, Sales Operations, CRM/RevOps Engineering, management consulting, or analytics/operations strategy in SaaS, high-growth tech, marketplaces, or other revenue-driven environments.
HubSpot expert: deep, hands-on experience architecting workflows, custom objects, automations, and API integrations.
SQL proficiency. Python or scripting capability and hands-on experience building AI-powered automations and workflows.
Fluency in English and at least one of:
French, Italian, Spanish, or Portuguese.
Experience with data visualization tools (Looker, Tableau, Metabase).
Experience building performance frameworks in B2B SaaS.
English
+ any language between French, Italian, Spanish, or Portuguese.
We recognize your hard work and celebrate your success with exciting, performance-based incentives.
Comprehensive health & wellness coverage
- Save on meals, childcare, transportation, and training with our tailored remuneration options.

📌 CRM Operations Senior Specialist (Laza)
🏢 Amenitiz
📍 Laza

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