Global SaaS Scale-up | $28M Series B Investment

- Personalized 1:1 Coaching
- Barcelona | Hybrid, 3+ days in-office

(AI-powered business communication platform
4,000+ sales and support teams
make customer experience the greatest competitive advantage for driving more revenue.
Glovo
Revolut
. CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.
Customer Success Manager
, you'll take ownership of adoption, and ensuring long-term customer success for our clients - leading to
general team

- work with talented CloudTalkers across Europe, the US, and Asia, both in-person and remotely. Data-driven & analytical
- you're comfortable working with Excel/Sheets, BI dashboards, and customer insights.

you enjoy learning software products inside out and can guide customers in leveraging their full potential.




experience in B2B SaaS, business calling software, or cloud communication tools.
you've worked in Customer Success/Support or Onboarding, in a SaaS company.
experience using Zendesk, Custify, Planhat, Velaris, or HubSpot is a plus.
business fluency in English and German
1-1 Coaching sessions with our resident communications advisor
? Leaders Academy & Learning and Development Budget
Virtual & physical team buildings
? By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our

📌 Remote Customer Success Manager (Laza)
🏢 CloudTalk
📍 Laza