Cainiao Group in Madrid seeks a customer operations specialist to support local clients and drive business expansion.
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You will identify customer needs and promote tailored logistics solutions while monitoring service quality against SLAs and pushing for continuous improvements. xghoner
The role emphasizes cross-cultural collaboration, ability to operate in a multilingual environment, and a strong focus on customer satisfaction and relationship building.
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📌 Merchant Operations & Logistics Solutions Lead (Bilingual) (Madrid)
🏢 Cainiao Group
📍 Madrid
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