Project Overview: The Product Manager owns the end-to-end Software CRM product vision and roadmap across the CRM++ value stream, including: Single CRM Consolidation Entitlements Sales Compensation WXP Hardening Master Data SFDC R&M; This is a generalized role, as the detailed delivery plan has not yet been finalized. The role also involves coordinating roadmap alignment with the Program Manager and driving cross-organizational product strategy alignment across Digital, EO, HPS, CO, Print, Software Sales, and Finance. Product Strategy & Multi-Cloud Roadmap Platform Vision: Align business objectives, such as accelerating deal velocity and reducing customer support resolution times, with appropriate Salesforce cloud solutions. Multi-Cloud Strategy: Define how Salesforce Sales Cloud, Service Cloud, Data Cloud, Experience Cloud, and Revenue Cloud (CPQ) work together within the enterprise architecture. Determine when to leverage standard Out-of-the-Box (OOTB) functionality, purchase third-party AppExchange solutions, or invest in custom Apex/LWC development. Define the strategy for implementing Salesforce AI capabilities, including Agentforce, Einstein Copilot, and Prompt Builder, to automate multi-step business processes. Data Architecture Strategy: Partner with Enterprise Architects to leverage Data Cloud or external data lakes/warehouses, ensuring clean, real-time data flows into Salesforce and enabling unified operational reporting. Release Management & Ecosystem Alignment Salesforce Release Strategy: Evaluate Salesforce platform releases, identify high-value features, plan sandbox regression testing, and incorporate relevant capabilities into the product backlog. Vendor & AppExchange Governance: Manage third‑party SaaS vendors, AppExchange licenses, and integrations connected to the Salesforce environment. License & Capacity Planning: Monitor platform limits, including API calls, storage, custom objects, and license allocations, to optimize total cost of ownership (TCO).



Agile Backlog & Delivery Supervision Epic & User Story Definition: Structure high‑level epics, user journeys, and technical dependencies for Salesforce developers, architects, and administrators. Sprint Execution Oversight: Collaborate closely with Salesforce Product Owners and Scrum Masters during sprint planning, backlog refinement, and acceptance validation. Job Requirements 7+ years of Product Management / Salesforce product experience in enterprise SaaS environments, with demonstrated Principal‑level product thinking. Deep, hands‑on Salesforce platform expertise covering Funnel Management, Forecasting, Renewals, Entitlements, Master Data, and WXP (Partner/Subscription ecosystem). Deep end‑to‑end Software CRM ecosystem expertise. 5+ years of hands‑on experience with Salesforce Sales Cloud, Service Cloud, and Experience Cloud, including Lead‑to‑Cash processes and capabilities. Strong enterprise product management skills, including roadmap prioritization, trade‑off analysis, and frameworks such as MoSCoW and RICE. Data‑driven decision‑making skills and experience working with Salesforce dashboards, Tableau, and Excel forecasting models. WXP (Subscription) SAP OTC MDM/MADO CPQ/IQ NeuronContractual and Transactional Selling Nice to Have: AI/ML product experience, particularly Agentforce, Einstein, and Generative AI use cases in Sales and Service. HP or Fortune 100 technology industry experience in enterprise‑scale CRM/Salesforce Product Management. SAFe or Scaled Agile Product Management certification.

Benefits:
General

benefits:
B2B form of employment Hybrid work model combining office & remote work (2-3 days from the office in Sant Cugat del Vallès) Attractively located office with collaboration spaces Onsite parking space for employees Referral program with financial bonus Budget for development (including language courses and others), clear career path with the possibility to gain experience in international environment Access to internal Learning Platform with multiple trainings oriented for professional growth Lifestyle benefits:

📌 Manager product management (Barcelona)
🏢 Tenarai Europe
📍 Barcelona