07 nov
|
Situm Technologies
|
La Coruña
07 nov
Situm Technologies
La Coruña
Key Account Manager
- Software Solutions Our client, a globally recognized leader in providing innovative software solutions for businesses, is looking for a driven and experienced Key Account Manager to join their thriving team based in Vigo, Galicia. This role is crucial for managing and growing relationships with our most valuable enterprise clients. You will be responsible for understanding client needs, proposing tailored solutions, and ensuring seamless delivery and ongoing satisfaction. The ideal candidate possesses a strong understanding of SaaS products and a passion for technology, combined with exceptional client management skills. This is a fully remote position, offering unparalleled flexibility while maintaining close collaboration with clients across Galicia and beyond.
About the Role
Our client, a globally recognized leader in providing innovative software solutions for businesses, is looking for a driven and experienced Key Account Manager to join their thriving team based in Vigo, Galicia. This role is crucial for managing and growing relationships with our most valuable enterprise clients. You will be responsible for understanding client needs, proposing tailored solutions, and ensuring seamless delivery and ongoing satisfaction. The adecuado candidate possesses a strong understanding of SaaS products and a passion for technology, combined with exceptional client management skills. This is a fully remote position, offering unparalleled flexibility while maintaining close collaboration with clients across Galicia and beyond.
Key Responsibilities
Manage a portfolio of key enterprise accounts, ensuring client retention and maximizing revenue growth. Develop strategic account plans that align with client business objectives and our client's service offerings.
Serve as the primary point of contact for all client needs, inquiries, and escalations. Conduct regular business reviews with clients to assess satisfaction, identify upsell/cross-sell opportunities, and gather feedback. Collaborate with internal teams (sales, support, product) to ensure timely and effective resolution of client issues. Proactively identify opportunities to enhance client value through the adoption of new features and services. Stay abreast of industry trends and competitive landscape to provide strategic insights to clients. Negotiate contract renewals and expansions. Requirements Minimum of 4 years of experience in Account Management, preferably in a B2B software or SaaS environment. Proven ability to manage complex enterprise-level client relationships and drive satisfaction. Excellent communication, presentation, and negotiation skills. Strong understanding of software solutions and technology trends. Demonstrated success in identifying and closing upsell and cross-sell opportunities. Ability to work independently and manage a remote workload effectively. Familiarity with the business landscape in Galicia is a plus. Bachelor's degree in a relevant field or equivalent practical experience. Benefits This role offers a competitive salary and a performance-based bonus structure. As a fully remote position, you will enjoy significant flexibility in managing your workday. Our client provides a comprehensive benefits package,
including health, dental, and vision insurance, as well as opportunities for continuous learning and professional development. You will be part of a forward-thinking company with a strong culture of innovation and collaboration. Join our client and play a key role in their continued success, working from anywhere in Spain, with a strong connection to the vibrant business community of Vigo.
About the Role
Our client, a highly qualified Key Account Manager Remoto seeks to manage and expand relationships with key accounts at a national level, operating from the comfort of their home. You will be the main point of contact for our most important clients, understanding deeply their needs and offering personalized solutions that drive growth and our billing. This role is critical to maintaining and strengthening our strategic customer base, contributing directly to the market expansion of our company in a fully remote work environment, fostering autonomy and professionalism.
Key Responsibilities
Develop and execute strategic plans for the growth and retention of assigned key accounts. Establish and maintain solid, trustful relationships with decision makers within client organizations. Identify cross-selling and upselling opportunities, understanding client needs and aligning them with our solutions. Effectively manage the client lifecycle, ensuring satisfaction and contract renewal. Act as the main link between the client and internal teams (support, product, etc.) to ensure an exceptional experience. Prepare and present periodic reports on account performance and sales projections. Requirements Consolidated experience (minimum 5 years) as Key Account Manager or in similar large account management roles.
📌 Ejecutivo De Ventas De Bebidas (La Coruña)
🏢 Situm Technologies
📍 La Coruña