Rover is seeking a Trust & Safety Agent for its European operations in Madrid, Spain. You will handle high-priority safety cases, de-escalate difficult interactions, and ensure Rover’s policies and community guidelines are upheld while delivering compassionate, professional support to users across Rover’s marketplace.
The role requires proactive issue resolution, strong English communication, and French language proficiency, with versátil hours including weekends.
📌 European Trust (Madrid)
🏢 Rover
📍 Madrid