Senior Service Support Representative role at Thermo Fisher Scientific focused on service contract administration. Manage customer orders, tender submissions, and service contracts while coordinating with internal departments and maintaining ERP systems.

Responsibilities

- Process and manage service contracts, purchase orders, and customer quotes
- Support tender submissions by coordinating information from internal departments
- Maintain customer satisfaction through timely and accurate order and contract processing
- Perform data maintenance and documentation in ERP systems including SAP
- Communicate with internal teams and external customers on contract and administrative matters

Requirements

- Bachelor's degree or equivalent qualification
- 1–2 years customer contact or order administration experience
- Fluent in English, Spanish, and Italian
- Proficiency in MS Office, Word, Excel, PowerPoint
- Strong problem-solving skills and attention to detail
- Experience with tender office or public/private tender support preferred

📌 Sr Service Support Representative (España)
🏢 Thermo Fisher Scientific
📍 España