Experteer Overview
As an Account Manager at RTB House, you will manage a portfolio of key Spanish clients, driving retention and revenue growth by maximizing use of our full product suite. You’ll work closely with sales and technical teams to craft data-driven campaign strategies and ensure premium service across markets. Your role is to strengthen long-term partnerships, support onboarding of new clients, and identify cross-sell opportunities. This position offers a chance to influence campaigns for top brands in a fast-growing AdTech environment and to grow within an international team.
Compensaciones / Ventajas
• Manage a portfolio of client accounts
• Maintain relationships with large brands in Spain
• Conduct in-person client meetings to ensure premium service
• Create cross-industry campaign strategies based on data, creativity, and client needs
• Monitor campaign margins and scale in line with company goals
• Respond to client inquiries professionally and promptly
• Provide campaign status reports and propose cross-sell/upsell ideas to management
• Support customer success and long-term relationships
• Communicate information about company services and products to clients
• Assist clients in launching ad campaigns
• Process orders and ensure timely payments
Responsabilidades
• 5+ years of experience in digital advertising in client-facing roles
• Experience in AdTech, advertiser or agency environments (performance and awareness campaigns)
• Bachelor's degree or similar
• Strong commercial acumen
• Interest in digital marketing/e-commerce
• Proficiency with MS Office and Google Workspace
• Knowledge of customer support tools and processes
• Ability to identify and understand customer needs
• Excellent analytical and problem-solving skills
• Strong verbal and written communication skills
• Multi-tasking, high energy, resourcefulness
• Motivation and willingness to learn
• Positive, can-do attitude
• Proficiency in Spanish and advanced English (C1)
Requisitos principales
• Competitive salary plus bonus scheme and personal development budgets
• Flexible working arrangements ensuring work-life balance
• Meal vouchers with daily allowance
• Option to work from a co-working space in Madrid or Barcelona
• Onboarding process to equip you with necessary knowledge
• Opportunities for self-development and learning from HQ teams
📌 (Senior) Account Manager (Madrid)
🏢 Rtb House
📍 Madrid
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