Icelandic-Speaking Customer Service Representative | Barcelona, Spain

Icelandic-Speaking Customer Service Representative | Barcelona, Spain

07 nov
|
FH Collective Academy
|
Barcelona

07 nov

FH Collective Academy

Barcelona

We are looking for an Icelandic-speaking Customer Service Representative to join an international team based in Barcelona, Spain. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. If you are customer-oriented, enjoy solving problems, and thrive in a multicultural environment, this is an excellent opportunity to develop your career with a general organization.

What You'll Do
* Provide professional customer support via phone and email.
* Assist customers with service-related, payment, and technical inquiries.
* Deliver accurate information while following established procedures.
* Ensure a high level of customer satisfaction through effective communication and problem-solving.
* Collaborate with internal teams to resolve customer requests efficiently. Requirements
* Native or C2 level Icelandic.
* Advanced English.




* Strong communication and interpersonal skills.
* Good computer skills (MS Office and CRM systems).
* Customer-focused with a proactive, solution-oriented mindset. xqysrnh
* Previous customer service or contact center experience is an advantage.

What We Offer
*

Location:
Barcelona, Spain
* Schedule: 38.5 hours/week, Monday-Sunday (rotational shifts)
*

Working Hours
Between 09:00 and 20:00
*

Salary:
€22,249 gross/year
* Temporary employment contract
* 27 working days of annual leave
* Comprehensive onboarding and paid training
* Ongoing learning and career development opportunities
* International and multicultural work environment
* Additional employee benefits and wellness programs

📌 Icelandic-Speaking Customer Service Representative | Barcelona, Spain
🏢 FH Collective Academy
📍 Barcelona

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