Experteer Overview
In this role you will manage a portfolio of SMB customers in the UK and Ireland, driving usage and growth for Perk, while building strong, long-term relationships with key stakeholders. You will uncover expansion opportunities, deliver data-driven reviews, and advocate Perk’s product suite to meet quarterly up-sell and cross-sell targets. You will collaborate with internal teams to ensure smooth product integrations and successful roll-outs, contributing to customer satisfaction and margin growth.

Compensaciones / Ventajas
• Own a portfolio of SMB customers and engage with key decision makers
• Understand each customer’s business to maximise Perk usage
• Identify growth opportunities and expand the portfolio
• Provide data-driven business reviews and presentations to senior stakeholders
• Be the product expert to drive up-sell and cross-sell targets
• Foster strong client relationships to influence travel programmes




• Identify issues within accounts and implement long-term solutions
• Coordinate with internal teams to ensure smooth product integrations during roll-outs
• Prioritise time to maximise impact in key areas

Responsabilidades
• Native or near-native English
• Previous account management or customer success experience
• Background in SaaS or travel-tech preferred
• Excellent presentation and communication skills
• Strong prioritisation and time-management abilities
• Result-oriented with customer satisfaction as a priority
• Ability to analyse and translate data for clients

Requisitos principales
• competitive compensation and equity ownership
• generous vacation days
• private healthcare or gym allowance
• Life Insurance
• up to 20 Work from Anywhere days per year
• four-week fully paid sabbatical after 5 years

📌 Account Manager - UKI (Barcelona)
🏢 Perk
📍 Barcelona