Experteer Overview
In this role you shape the vision and roadmap for the Customer Support API Platform, aligning it with enterprise goals and a global scale. You’ll collaborate across business, engineering, architecture, and operations to deliver secure, scalable APIs and integration capabilities. You enable adoption by developers and stakeholders, drive governance and security practices, and leverage AI and analytics to improve outcomes. This position offers high visibility and impact in transforming customer support experiences.

Compensaciones / Ventajas
• Define strategy, roadmap, and lifecycle of the Customer Support API Platform
• Prioritize platform capabilities based on business value and customer needs
• Drive API adoption and developer engagement across internal and external users
• Collaborate with engineering to deliver reliable, secure, scalable services
• Establish API standards, governance, security, and operational excellence




• Enable AI, automation, analytics, and modern API-driven experiences
• Define success metrics and use data to improve platform value and adoption
• Influence stakeholders to align priorities and investments

Responsabilidades
• 8+ years in Product Management, Platform Management, Software Engineering, or related tech roles
• Experience managing APIs, integration platforms, or developer-facing products
• Strong understanding of API design, cloud platforms, microservices, and modern integration patterns
• Proven ability to translate strategy into product roadmaps and outcomes
• Excellent stakeholder management, communication, and influence skills
• Experience working in Agile and cross-functional product teams

Requisitos principales
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📌 Product Manager, Customer Support API Platform (San Cugat del Vallés)
🏢 Hewlett-Packard
📍 San Cugat del Vallés