Experteer Overview
In this role you will lead European Customs Clearance initiatives within the European Planning u0026amp; Engineering team to drive data‑driven improvements. You will partner with IT, Operations, Finance and Regulatory functions to map processes, develop SOPs, and deliver actionable recommendations to executives. You will own cross‑functional programs from business case through implementation and hyper care, focusing on automation and productivity gains. This is a mission‑critical role at FedEx, combining process engineering with strategic project leadership to support international operations. You will work in a diverse, inclusive culture that emphasises People-Service-Profit and continuous growth.

Compensaciones / Ventajas
• Lead regional cross-functional programs related to European Customs Clearance
• Design and execute business analysis plans for new and ongoing projects
• Provide strategic recommendations to Senior Management
• Create complex BPM flows and develop SOPs and job aids
• Identify opportunities for innovation, automation, and productivity gains
• Own initiatives end-to-end,



delivering results independently
• Evaluate requests against strategic direction
• Manage European projects from business case through implementation and support

Responsabilidades
• Experience as Industrial Engineer in an international business environment
• Education in business/engineering fields (preferably MBA, master's in Engineering, IT or business analytics)
• PMP certificate preferred or willingness to obtain
• Strong written and verbal communication, planning, organizing, and problem-solving skills
• Excellent analytical and systems thinking abilities
• Experience in designing/documenting business/system process flows
• Affinity with technology and project management
• Excellent interpersonal and negotiation skills
• Willingness to travel frequently (30%+) within Europe
• Ability to lead cross-functional teams and manage fast-cycle strategic developments
• Previous exposure to Customs Clearance is an advantage

Requisitos principales
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📌 Industrial Engineer - Senior (Madrid)
🏢 Fedex
📍 Madrid