IATA Consulting in Madrid seeks a seasoned Customer Service and Sales leader to head a multicultural team and deliver outstanding service to airlines, travel and cargo partners. Bring 7–10 years in international customer service and sales, strong leadership, and fluency in English; Arabic or French is a plus.
You will plan capacity, monitor KPIs, and drive improvements. SAP, Salesforce CRM and Microsoft tools are essential.
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📌 Global Customer Service Lead - Remote Growth & Excellence (Madrid)
🏢 Iata Consulting
📍 Madrid
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