Experteer Overview
As a Senior CCM / Smart Communications Developer, you will join Cigna’s Smart Communications Community of Practice to design, develop and optimize customer communications across International Health. You’ll bring CCM expertise to a cross-functional, international team and help shape standardized, data-driven communications. You’ll tackle complex problems, mentor others, and drive continuous improvement in our CCM capabilities. This role offers meaningful impact by expanding the use of advanced CCM platforms across a global organization.

Compensaciones / Beneficios
• Design, develop and maintain Smart Communications solutions, including complex templates and reusable components
• Translate business requirements into scalable, maintainable technical solutions
• Follow development standards and best practices to deliver high-quality CCM solutions
• Provide technical guidance within project teams and contribute to solution design decisions
• Diagnose and resolve complex CCM/Smart Communications issues and improve existing approaches
• Contribute CCM expertise to strengthen overall engineering practices across CCM technologies
• Actively participate in the CoP, define standards and share knowledge with peers




• Collaborate with international teams to adopt and implement CCM solutions
• Participate in code reviews, testing and quality activities to improve maintainability and reuse
• Help evolve CCM capabilities by introducing new ideas and challenging established approaches

Responsabilidades
• 5+ years of software development experience with CCM solutions
• Hands-on experience with at least one enterprise CCM technology (Smart Communications/SmartCOMM, Quadient Inspire, OpenText Exstream)
• Strong CCM concepts: templates, reusable components, data integration, enterprise communications
• Proficiency in Java, SQL and XML
• Experience with system integration and databases
• Strong analytical and problem-solving abilities
• Ability to work independently and own technical challenges from analysis to resolution
• Strong communication and teamwork in an international environment
• English level B2 or higher

Requisitos principales
• focus on work-life balance
• collaborative culture
• integral opportunities
• meaningful impact
• specialized technical community
• career development

📌 Senior CCM / Smart Communications Developer - Cigna Healthcare (Madrid)
🏢 Cigna
📍 Madrid