07 nov
|
Tpi Composites
|
Madrid
07 nov
Tpi Composites
Madrid
Experteer Overview
In this role you drive growth for a wind-industry training academy by acquiring new customers, managing key accounts, and coordinating course delivery. You will work with a cross-functional team to promote the portfolio, handle inquiries, and ensure accurate administrative and financial processes. You will shape sales strategies, leverage CRM and data to forecast revenue, and support program execution in a compliance-focused environment. This is a chance to influence training reach and quality in a fast-paced sector.
Compensaciones / Incentivos
• Identify and acquire new customers in the wind industry (manufacturers, Ou0026M companies, service providers, staffing agencies, independent technicians)
• Prepare, send, and follow up on training proposals and quotes through to close
• Manage the existing customer portfolio and promote GWO certification renewals
• Keep CRM up to date with opportunities, contacts, and sales forecasts
• Collaborate on marketing initiatives, trade shows, and campaigns for the Academy
• Serve as primary contact for course inquiries (dates, pricing, entry requirements, terms)
• Manage trainee bookings, confirmations, changes, and cancellations
• Inform customers about course logistics (schedules, location, accommodation, PPE, required documents)
• Collect and analyze customer satisfaction feedback and route issues to the appropriate team
• Develop and maintain the course calendar and optimize facility usage
• Coordinate availability of facilities, materials, equipment, and consumables
• Organize on-site training at customer premises upon request
• Register trainees and certificates in the WINDA database
• Issue and file certificates, attendance lists, assessments, and records per GWO standards
• Maintain audit-ready Academy documentation for certification bodies and FUNDAE when requested
• Issue course invoices and follow up on collections; manage POs and supplier orders
• Prepare periodic sales, fill rate, revenue, and forecast reports
• Promote safety, quality, and GDPR compliance; propose process improvements
• Collaborate with Operations, HR, and Finance to ensure correct training delivery
Responsabilidades
• Native Spanish speaker with high level English (minimum B2, C1 preferred)
• Ability to write proposals, reports, and business correspondence clearly
• Ability to present the course portfolio effectively to customers
• Mathematical skills: price, discount, margin, revenue calculations; interpret data
• Reasoning: solve practical problems and manage multiple variables (dates, seats, instructors, customers)
• Ability to interpret instructions in various formats (written, oral, diagram, schedule)
• Proficiency in Microsoft 365 (advanced Excel, Word, Outlook, Teams)
• Experience with CRM tools and invoicing/ERP software
• Knowledge of the WINDA database is a plus
• Bachelor's degree or higher in Business Administration, Commerce, Marketing, or related field
• 2–3 years of sales and/or administrative experience, preferably in training, energy, or industrial sectors
• Experience with FUNDAE-subsidized training and wind industry knowledge is a plus
• Valid category B driver's license
Requisitos principales
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📌 Coordinator, Sales & Administration (Madrid)
🏢 Tpi Composites
📍 Madrid