The Manager, Project Coordination is responsible for providing leadership and oversight to Project Coordination teams. The Manager, Project Coordination works with the leaders of relevant cross-functions to improve and enforce adoption of and compliance to processes, workflows and responsibility matrices pertaining to Project Coordination activities.

The Manager, Project Coordination has line management responsibility for functional area staff in accordance with company policies and applicable regulations. Responsibilities include overseeing the training of the new employees, participating in hiring activities, performance management, guiding professional development, addressing employee relation issues and escalating issues, as necessary.

This role is perfect for you if:

You have experience in project management and clinical research.

You are a motivated individual that would like to make a positive impact in a fast-paced environment.

You are an empathetic leader that values teamwork.

More specifically, the Manager, Project Coordination must:

Provides overall guidance and oversight to the department on best practices and efficient site start up, user access management, project-specific training management as well as other routine Project Coordination activities

Ensures overall Project Coordination activities efficiency and adherence to project timelines and financial goals; including ensuring out of scope activities are identified and provide to project leads for inclusion in change orders

Interviews, hires, onboards, mentors, coaches and manages performance of Project Coordination resources





Ensures adequate continuous training of resources and oversees practices to ensure alignment across the team through adoption and use of all process and technology tools.

Monitors, analyses and acts upon KPIs measuring the performance of the Project Coordination department

Works with Project and Quality Management to ensure appropriate quality standards are in place for activities under Project Coordination's responsibility

Identifies improvements and efficiencies relevant to Project Coordination processes (including but not limited to: CTMS records maintenance, site activation, user access management, project-specific training management) and share lessons learned broadly with key stakeholders

Develops new or leads the improvement of existing department systems, SOPs, and processes

May be a Subject Matter Expert for systems and/ or processes relevant to Project Coordination activities

Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training

Requirements
Education

Bachelor in science or an Advanced Degree preferred.

Experience

3-5 years experience in clinical research or biotechnology, pharmaceutical, and/or CRO industry

Knowledge and skills

Excellent oral and written English skillsStrong leadership skills and proactive communication

Ability to build, engage and energize the team and set high performance expectations





Supervisory or line management experience is an asset

Demonstrated knowledge of site selection, site contracting, site activation, and site readiness interdependencies

Demonstrated experience leading teams and working with cross functional teams

Demonstrated experience with site activation responsibilities

Excellent knowledge and competency in Word, Excel and Power Point

Ability to prioritize different assignments and work under pressure

Good negotiating and communication skills with ability to challenge

Ability to exercise independent judgment taking calculated risks when making decisions

Good leadership skills, with ability to motivate, coach and mentor

Understanding of study financial management

Ability to establish and maintain effective working relationships with co-workers, managers and sponsors.

Strong organizational, communication, problem-solving and multi-tasking skills

Good knowledge of good clinical practices, and international regulations/guidelines.

Our company
At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability, and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

The work environment
At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability, and responsiveness. We offer a stimulating work environment and attractive advancement opportunities.

In this position, you will be eligible for the following perks

Permanent full-time position

Adaptable schedule

Vacation

Home-based position

Ongoing learning and development

📌 Manager, Project Coordination, EU remote (Madrid)
🏢 Indero (formerly Innovaderm)
📍 Madrid